Learn more about scams and fake information

The digital world brings many benefits, but also certain risks. That's why it's important to know how to recognize suspicious situations and protect your money, data, and devices.

Fraud or Scam?

Distinguishing between these two situations helps you react quickly and appropriately.

What is fraud?

Fraud occurs when someone attempts to access your data and perform transactions or account changes without your knowledge.

What is misleading information (scam)?

Scams involve situations where you are led to voluntarily send money or data, believing the communication is legitimate.

How to Recognize Suspicious Situations

Be cautious if:
  • You feel pressured to act quickly,
  • The message arrives unexpectedly,
  • The offer sounds too good to be true,
  • The person seems overly convincing and insists on secrecy.

Most Common Types of Scams

Investment Scams

Always check if the platform is registered and reliable. If it sounds too good to be true, it's probably a scam.

Banking and Transfer Scams

Criminals might persuade you to send money to a „secure account“. If the app warns you that a transaction is suspicious, take it seriously.

Purchases via Classifieds

Offers like „cheap tickets“ or „half-price phones“ often hide scams.
Buy exclusively through verified platforms that offer buyer protection.

Impersonation

Scammers often impersonate banks, tax authorities, or even Lova. Never share your information until you verify the official contact details.

Business and job offers

If you are offered a job but asked for a payment or a "guarantee deposit," that is a sign of a scam.

Romance scams

Often, individuals who develop an online relationship and then start asking for money very likely have malicious intentions.

Delivery scams

If you receive a message that a shipment is "stuck" and requires an additional payment, always verify through the official channels of the delivery service.

Charity scams

Be cautious of organizations that lack clear information about their mission or have a non-existent website.

"Triangle" scam

If someone asks you to make a purchase on their behalf – refuse. Such cases often involve stolen cards or fraudulent transactions

How to react if you suspect a scam

If you notice suspicious activity:

Contact customer support through the app
Do not make any additional transactions until the situation has been verified.

Useful resources

How we protect
your money

Your money in the Lova digital wallet is protected from the moment of registration...

Learn more about scams and misinformation

The digital world offers many benefits, but also certain risks...